Flowcheq

Privacy Policy

Effective date: July 4, 2026

1. Introduction

Flowcheq ("we," "us," or "our") provides software engineering, automation, and consulting services to businesses in the United States and internationally. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flowcheq.com, submit forms, communicate with us, or use our services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, phone or mobile number, job title, and company name.
  • Project and inquiry details: information you provide when requesting a consultation, submitting a project inquiry, or describing your business needs.
  • SMS opt-in status: whether you have opted in to receive text messages from us, and the date and method of consent.
  • Usage and technical data: browser type, device information, IP address, pages visited, and similar analytics data collected automatically when you use our website.
  • Communications: records of correspondence when you contact us by email, phone, or through our website forms.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services and website.
  • Respond to consultation requests, project inquiries, and support questions.
  • Communicate with you about your projects, appointments, and account status.
  • Send SMS notifications when you have explicitly opted in, including consultation reminders, project updates, and service-related messages.
  • Analyze website usage to improve user experience and our offerings.
  • Comply with legal obligations and enforce our terms.

4. SMS & Mobile Communications

If you opt in to receive text messages from Flowcheq, we may send you SMS messages related to consultation scheduling, project updates, and service-related notifications. Message frequency may vary depending on your engagement with us.

Consent to receive SMS messages is optional and is not required to submit a consultation request or use our website. You may opt in by checking the SMS consent box on our consultation form. The checkbox is unchecked by default.

Standard message and data rates may apply. You may opt out at any time by replying STOP to any message we send. Reply HELP for assistance. After you send STOP, we will send a confirmation and no further marketing or promotional messages will be sent unless you opt in again.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who perform services on our behalf, such as email delivery, website hosting, analytics, and customer communication tools, subject to contractual obligations to protect your data.
  • With professional advisors, such as lawyers or accountants, when necessary for our business operations.
  • When required by law, regulation, legal process, or governmental request.
  • In connection with a merger, acquisition, or sale of assets, with notice to affected users where required by law.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

6. Third-Party Service Providers

We use third-party providers to help operate our website and deliver communications. These may include email delivery services, form and notification tools, cloud hosting providers, and analytics platforms. These providers access personal information only as needed to perform services for us and are contractually required to protect it. We are not responsible for the privacy practices of third-party websites linked from our site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing agreements. When information is no longer needed, we delete or anonymize it in accordance with our retention practices.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you.
  • Object to or restrict certain processing of your information.
  • Withdraw consent where processing is based on consent, such as SMS opt-in.
  • Opt out of SMS messages at any time by replying STOP to any message we send.
  • Request a copy of your data in a portable format where applicable by law.

To exercise these rights, contact us using the details in Section 13. We will respond within a reasonable timeframe and as required by applicable law.

9. International Data Transfers

Flowcheq operates in the United States and may process data in other jurisdictions where we or our service providers maintain facilities, including Nigeria. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. We take steps to ensure appropriate safeguards are in place when transferring data across borders, consistent with applicable data protection laws.

10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the effective date above. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: